Frequently Asked Questions

FAQ

1. How long does it take to deliver the order?

Our crew takes an average of 1-3 business days to prepare and ship your package, after which it should arrive in another 4-9 business days.

2. What if my order is delayed?

Things happen, right? A small delay is usually due to weather, overworked drivers etc. Your package should arrive within 9 business days (max 2 handling and 7 transit) - please allow 3 additional days on top of the 9 and if your package still hasn't arrived, please let us know at info@carryquest.com

3. Can I return the items?

Absolutely. We have a 30-day return policy, so you have plenty of time to try the items and see if they fit your style. See details here.

4. What payment methods do you accept?

You can pay with:

  • iDeal
  • Google Pay / Apple Pay
  • Shop Pay
  • Visa, MasterCard, Maestro, American Express, Union Pay

Contact

  • Phone number: +31631316121
  • Email: info@carryquest.nl

Address
CarryQuest by T axinet Eindhoven , Twentelaan 6, 5628BJ, Eindhoven

Company number: 62747509
VAT number: NL001690130B55

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